Table of Contents
- Pros and Cons of XSTO M4 Wheelchair
- About XSTO Mobility
- XSTO Mobility M4 Wheelchair
- Specification of XSTO Mobility M4
- XSTO Mobility M4 Power Wheelchair Reviews
Pros & Cons of XSTO M4 wheelchair
Summary
- Cost: At full price—$3799, it is a little more expensive than other portable power chairs, supports App remote control, with self-balancing technology.
- Comfort: The seat and backrest cushions, especially leg rest, are comfortable enough for long hours of sitting.
- Usability: It’s able to handle all terrains, like mud, sand, snow and gravel, turn in tight spaces and disassemble design makes it easy for travelling and daily use.
- Technology: Self-balancing technology system – Automatic balance of passengers’ sitting posture when going up and down the slope and crossing the obstacle.
What we like
- Leg rest: This design isn’t found on many other models and makes users feel ease all day long.
- Remote control: Enhances user convenience, XSTO app is available for Android and IOS devices.
- Height-adjustable: Customizable for different needs, such as work desk and dinner bar.
- 8 colour options: Pearl White, Magic Black, Blue Enamel, Tiffany Blue, Burgundy Red, Barbie Pink, Sparkling Yellow, Superior Purple.
- Compact design: Easy to maneuver in tight spaces
- Battery life: Long-lasting for extended use
- Durability: Built with high-quality materials
What we don’t like
- Not covered by Medicare: Increases out-of-pocket expenses
- Not for bariatric people: Limited weight capacity
- High cost: May not be affordable for all users
- Learning curve: Advanced features might require time to master
- Availability: Limited distribution in some regions, how to become XSTO dealer
About XSTO Mobility
XSTO Mobility was founded in 2014 to develop advanced electric wheelchairs for people with mobility issues. Since then, they’ve become an industry leader in mobility devices, building innovative products such as the M4 wheelchair alongside stair climbers and even stair climbing wheelchairs.
Development of the M4 began back in December 2020, when the company started working on a robot prototype that could navigate all types of terrain in the city, including grass, gravel, and streets. After securing funding and proceeding with development, the M4 was launched in 2023.
Compared to past models, the M4 features a control joystick, extra stability, and a robust and durable design. It was the culmination of XSTO Mobility’s core values: accessibility first, pursue innovation, and excellent customer service. The electric wheelchair was fully compliant with numerous internationally recognised organisations, including ISO, CEO, and FDA.
As the first wheelchair of its kind to adjust the seating position and angle, it won numerous awards, including being featured by CGTN Europe at the Hannover Messer 2024. The company’s flagship product has won the attention of wheelchair users around the world, being praised for its ingenuity and advanced technology.
XSTO Mobility M4 Wheelchair
The XSTO Mobility M4 is one of the most advanced wheelchairs in the world. Thanks to its innovative design, the chair maintains perfect stability, even when going up slopes, and it can navigate challenging terrain with ease. Where lesser chairs get stuck, the M4 keeps on going.
Little wonder that this electric wheelchair has garnered so much attention. Customers worldwide are flocking to the brand, trusting in its durable build, advanced features, and unrivalled customer support.
Perhaps the best overall feature of the M4 is its ease of use. Anyone can master the wheelchair in just a few minutes, manoeuvring the joystick to travel. However, to be truly accessible, the chair can also be controlled via the control app. So, you can tell your wheelchair where to go and what to do without needing to be in it.
Comfort Features
The M4 is designed with comfort in mind. Not only does it provide a smooth driving experience using the easy-to-access hand control on either the left or right side of the chair, but it also features an automatic postural balance control. Plus, you can adjust the height of the armrests and memory foam seats.
Safety Features
Safety is at the core of the M4. First, the balance control system reduces the risk of a person falling out of the chair when travelling over difficult terrain – even outdoors or going over curbs. The non-slipping and non-skidding technology, when going downhill, guarantees security, helping the wheels to lock in and provide a high level of grips.
Usability Features
In terms of usability, the M4 provides two modes: normal mode for travelling around your home or the local neighbourhood and sport mode for going outdoors or off-road. The different modes deliver different levels of support and assistance, making it an all-terrain vehicle.
In addition, the chair features a powerful and long-lasting battery, a sturdy structure, impressive obstacle height and clearance width, and app control. And best of all, the chair folds down to a compact size, allowing easy storage in a car trunk, public transport, or even an airplane.
Warranty
Every M4 wheelchair comes with up to a 5-year warranty. Please refer to the warranty information for a complete breakdown of the criteria.
Cost and Discounts
The XSTO Mobility M4 usually sells for $3,799 directly from the factory. Partners work with XSTO Mobility to sell M4 devices worldwide. Local prices may vary depending on exchange rates and the national market. The products are available in more than 70 countries worldwide.
Some dealers will provide financing options to help customers secure a chair for their daily needs. Medicare doesn’t currently cover the chair. Speak to your insurance providers to see if it’s currently covered under your existing plan.
Customer Service
XSTO Mobility prioritises high-quality customer service. It’s one of their founding values. Customers can ask questions, receive information, and get help 24 hours a day, either via email or phone. The company also operates (either directly or through partners) in over 70 countries, providing the same level of customer service throughout the world. To date, they’ve helped over 1 million satisfied customers.
The company also provides an in-depth FAQ section, product videos and training tutorials, and app support. Get in touch for further details about how XSTO Mobility can help you.
Specification of XSTO Mobility M4 Wheelchair
| XSTO M4 | |
| Max Load Capacity | 254 lbs |
| Product Weight | 113 lbs |
| Driving Range | Up to 11 miles |
| Maximum Speed | 4 mph |
| Battery Type | Lithium-ion Battery (25.6V 15.6Ah) |
| Maximum Slope | 15 degrees |
| Obstacle Clearance | 2″ |
| Adjustable Seat Height | 13.7″-25.6″ |
| Turning Radius | 32.3″ |
| Air Travel Approved | Yes |
| App Enabled | Yes, with remote control |
| Waterproof Grade | IPX4 Rated |
| Legrest (included) | Adjustable and comfortable |
| Joystick on Right or Left | Customized right and left side |
| Back 8 Colours | Magic Black, Superior Purple, Burgundy Red, Blue Enamel, Pearl White, Barbie Pink, Tiffany Blue, Sparkling Yellow |
XSTO M4 Power Wheelchair Reviews
Hear about the benefit of the XSTO Mobility M4 Power Wheelchair from the people who know best: the users.
#1 Older Customer from Australia
“Whenever I buy a chair, I’m always thinking about it as an investment. The average wheelchair these days costs several thousand dollars – and the XSTO M4 is no exception. So, I want to know I’m going to get value for my money and greater independence for several years to come. The M4 really impressed me with its compact, lightweight design. I just knew it’d be perfect for travelling in the car when my husband and I travelled to see our grandkids.
Its self-balancing abilities were a major plus, especially for someone who’s a little older. You’re always conscious of the risks of failing out of the chair and breaking something. The M4 provides that little bit of extra security so you can live your life without constant worry.
Once I got the hang of the app, being able to move the chair without being in it was another incredible feature. I could park the chair away from the bed while I slept and then move it closer when it was time to get up. It also helps when getting in and out of the chair to get it into the right position. Overall, a brilliant electric wheelchair – the best one I’ve ever had.”
#2 Disabled Customer from Germany
“As someone with a disability, choosing the right wheelchair is literally a lifeline. I read tons of power wheelchair reviews before I settled on the M4 – but I’m glad I made the choice.
This wheelchair’s stability is incredible, thanks to its advanced self-balancing technology. I can confidently navigate different terrains without worrying about tipping over, which is a huge relief.
The joystick control is very intuitive, and the app control is a fantastic bonus. Being able to move the chair without being in it is a game-changer, especially when I need to park it out of the way or bring it closer when I need it. The height-adjustable seat and armrests, along with the memory foam seating, make it super comfortable for extended use.
The battery life is impressive, allowing me to stay active throughout the day without constant recharging. I highly recommend the chair to any other people with disabilities. With the M4, XSTO really thought of everything!”
#3 Older Customer from Germany
Final Thoughts
That’s the end of this M4 Power Wheelchair review. Overall, the M4 is an impressive piece of engineering, harnessing modern technologies for people with mobility issues.
Standout features include the self-balancing design, app control, lightweight and foldable, and durability and longevity. The M4 is a versatile, all-terrain wheelchair for everyone, from senior citizens to people with disabilities. Oh, and if you’re planning to travel, the chair doesn’t just fold up; you can quickly disassemble the structure into three pieces.
Is the M4 Power Wheelchair the right chair for you? Let us know your thoughts in the comments below.
