The Most Comprehensive Electric Wheelchair Buyer’s Guide 2024

buying an electric wheelchair

When you consider buying an electric wheelchair, you’re making a big investment. We know that it’s an important decision for everyone, from dealers and healthcare providers to people with mobility issues.

To help guide your decision, we’ve put together this comprehensive look at the best electric wheelchair to buy, covering basic features, costs, the latest technologies, and much more.

If you’re a B2B dealer—such as a healthcare provider, medical equipment supplier, or part of a government or nonprofit organization—or a B2C customer, like a person with a disability (SCI, SMA) or a senior over 65 with limited mobility, this guide is for you.

In this guide

Basic Features to Consider Before Buying an Electric Wheelchair

Going to buy an electric wheelchair isn’t just about selecting the latest model. Which option you choose depends on your specific needs and challenges. You’ll need to consider some key features:

1. User Needs and Lifestyle

The first step in buying an electric wheelchair involves taking a close look at your current needs and mobility requirements. Consider where the wheelchair will be used most – either indoors, outdoors, or both.

Indoor wheelchairs usually have a tight turning radius (sometimes due to a middle wheel) to allow you to maneuver through doorways and hallways. On the other hand, outdoor wheelchairs require robust tires and reliable suspension systems to handle difficult terrain. Some of these models are also lightweight and foldable – suitable for frequent travel.

In addition, the users’ age should be considered. When you’re buying an electric wheelchair for a child, it needs to adapt as it grows; meanwhile, elderly users will prioritize comfort and safety features.

2. Comfort and Ergonomics

Either you, a customer, or someone in your care will be sitting in the wheelchair for several hours per day. Such extended seating periods require extra comfort. Key considerations include seat width, depth, and adjustability.

If the set is too narrow or too wide, it can cause discomfort and posture issues. Adjustable backrests and headrests provide additional support, reducing the risk of pressure sores.

Then there’s the ergonomic features. Think customizable armrests, leg rests, and cushions. These features further enhance your comfort, promoting a better posture and reducing fatigue.

3. Battery Life and Charging

Battery life affects how far and how fast a user can go. Different types of batteries determine the charge lifespan and the speed of charging.

Common battery types include lead-acid and lithium-ion, each with its pros and cons. Lead-acid batteries are generally more affordable but heavier and slower to charge. In contrast, lithium-ion batteries are lightweight, offer longer ranges, and have quicker charging times.

Ask yourself how long the wheelchair needs to go. Will you be taking extended trips – particularly in outdoor terrain? Or are you never far from a plug socket?

4. Maneuverability and Control

Maneuverability refers to how easily the wheelchair can navigate tight spaces. If you’re planning to buy electric wheelchair for a hospital or nursing home, ensuring the chair can weave in and out of rooms is paramount.

Several types of controls exist:

  • Joystick controls are the default option. While there’s still plenty of variety, these models let you navigate your environment using the joystick.
  • Touchpad controls work similarly to a joystick; only, instead of pushing the stick, you move your finger over the touchpad.

Head controls are much rarer and let the user control the chair by moving their head. Suitable for people with significant mobility issues.

5. Safety Features

Safety is a key feature. You want to buy an electric wheelchair that isn’t going to tip over when you hit the first bump on the sidewalk. Most advanced wheelchairs come with stability and anti-tip mechanisms to prevent accidents.

Take the XSTO M4 electric wheelchair, for example. It incorporates automatic balance control to adjust the chair to any slope shallower than 15°.

Other safety features include emergency stop functions, seat belts, and secure seating arrangements. Together, these ingenious features minimize the risk of falls, which could damage both you and your wheelchair.

6. Durability and Build Quality

As we mentioned earlier, buying an electric wheelchair is a big investment. You want to know that whichever electric wheelchair you buy will last for years to come.

Consider the materials used in construction. Most chairs these days are constructed from aluminum and steel – balancing a lightweight frame with stability and durability. As a general rule, the more robust the chair, the heavier it is. It’s an important factor for those planning to travel with their chair.

Check the expected lifespan and look for models that come with robust warranties to ensure long-term use without frequent repairs or replacements. Durable tires, sturdy frames, and quality upholstery contribute to a wheelchair that can withstand daily wear and tear while providing reliable performance.

Electric Wheelchair Technological Advancements in 2024

Electric wheelchairs have come a long way since the early days. Increasingly lightweight and comfortable, the latest models are kitted out with all sorts of high-tech additions.

Look for these innovations:

  • Smart Connectivity. Look for an electric wheelchair to buy that comes fully integrated with mobile apps and remote control options. Rather than struggling to reach your wheelchair, you can sit on your bed or in a chair and bring your wheelchair to you. Not only does it reduce the risk of accidents, but it also offers unparalleled convenience.
  • Smart Features. Modern electric wheelchairs contain everything from automatic driverless modes to GPS navigation. Such additions are incredibly useful in hospitals or on airplanes, where it can be challenging to maneuver through the environment. Now, the chairs transport you without any input from you.
  • Self-Balanced Technology. Whether you’re going uphill or over a curb, there’s always a risk the chair could topple over. Modern electric wheelchair to buy, like the XSTO M4, feature automatic balancing features. These chairs adjust the seat and center of gravity to prevent the chair from becoming unstable.
  • Intelligent Protection. Avoiding obstacles automatically and intelligently protecting against falls is one of the latest features to consider when you consider buying an electric wheelchair. Available in the new XSTO M4 PRO model, it’s the next level in safety and security.

Cost and Budget Considerations

When you consider buying an electric wheelchair, the big question is, how much will it cost? Usually, the price ranges from $2,000 to $4,000 – however, some models can cost much more. More lightweight and less advanced models are more budget-friendly, although you’ll have to get by without several features, e.g., balance control.

Several financing options are available:

  • Grants: Available through various organizations, grants can help cover part or all of the cost of an electric wheelchair.
  • Insurance Coverage: Check if your insurance policy covers electric wheelchairs, which can significantly reduce out-of-pocket expenses.
  • Financing Plans: Many suppliers offer financing plans that allow you to spread the cost over time, making the purchase more manageable.

In addition to the upfront costs, there’s the long-term cost of maintenance and repairs to consider. Cheaper options are often made with less durable materials. That can mean you’ll end up spending more than you intended – it’s a false economy.

B2B dealers and healthcare providers must be especially careful. Often, these organizations place bulk orders. If repairs become a frequent recurrence, then the costs quickly add up.

Buying an Electric Wheelchair from Dealers

Remember, it’s not just the chair itself – you should only buy an electric wheelchair from a reputable dealer. You want to choose someone who provides quality products and after-sales support, including maintenance, repairs, and warranty services.

Look for dealers with a solid track record, positive reviews, and clear policies. Dealers should be happy to answer any questions, providing guidance on the best model for your needs.

Not sure what to ask the dealer? Here are some questions to consider:

  • What warranty and after-sales support do you provide?
  • Can I customize the wheelchair to fit my specific needs?
  • Do you offer a trial period or demo to test the wheelchair?
  • What is your return policy if the wheelchair doesn’t meet my expectations?
  • What financing options or payment plans do you offer?

Wheelchair User Reviews and Testimonials

There’s nothing you can trust more than a user review or testimonial. Honest, transparent, and free from bias, these reviews help you separate the best from the worst electric wheelchairs.

But how should you interpret the dozens of reviews? Well, a sensible approach is to look for patterns. Don’t just accept blindly the nicest reviews; also consider those with specific criticisms. While one irate review could be an exception, lots of similar reviews reflect a pattern of problems – whether it’s poor customer service, a high chance of repairs, or some other issue.

Perhaps the biggest question is, where can you find reviews of electric wheelchair to buy? The answer is either on the product page themselves, via Google, or on a website like United Spinal. Here, you can search the wheelchair model, type, manufacturer, and more to find specific reviews related to this product.

Maintenance and Care

1. Routine Maintenance

Even if you buy an electric wheelchair with the best specs, wear and tear inevitably leads to breakage. That’s why you should implement a thorough maintenance process. Not only will this extend its lifespan, but it also ensures it’s safe for everyday use.

Clean the wheelchair’s frame, seat, and controls with a mild detergent and a damp cloth, avoiding harsh chemicals that can damage the materials. Pay special attention to the wheels and moving parts, clearing any debris that could hinder performance. Inspect the tires regularly for wear and tear and check the pressure to see if they are pneumatic.

In addition to cleaning, take the time to inspect the battery and electrical components. Look for broken connections, corrosion, or rapid battery drainage – these could indicate there’s a problem. Follow the manufacturer’s guidelines for charging to maintain battery health.

2. Troubleshooting

Your manufacturer may have some helpful resources online for troubleshooting common issues. You don’t always need outside help; some basic fixes can be done at home. For example, if the wheelchair doesn’t start, check the battery charge and connections, or if there’s a problem with maneuverability, it could be due to a faulty joystick or tire obstructions.

However, more complex issues will require an expert. Contact your manufacturer or a local servicing company to find the root cause. Even if you don’t have any issues, it’s sensible to book a routine evaluation of the wheelchair’s performance. After all, you don’t want to have to buy an electric wheelchair again.

Conclusion of Buying an Electric Wheelchair

Buying an electric wheelchair is a big decision that should align with your individual needs and lifestyle. Focus on essential factors like comfort, battery life, maneuverability, and safety features when considering electric wheelchair to buy. Choose a reliable dealer who offers excellent after-sales support, and don’t forget to ask about customization options, trial periods, and return policies. The goal is to find the perfect fit for you or your loved one.

If you’re ready to buy an electric wheelchair, reach out to trusted dealers like XSTO, who can guide you through the selection process and help you make the best choice. Contact us through our website to explore the best electric wheelchair to buy.

We’d love to hear from you, too! Share your experiences, tips, or stories about buying an electric wheelchair in the comments below or on social media. Your insights can be incredibly valuable to others on the same journey. Let’s support each other in finding the best solutions for mobility and independence!

Related: Best Power Wheelchair Brands

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